A website needs people and a plan
to keep it useful.

A CLEARER WAY TO MANAGE

Who this is for

Website Governance is for organizations with an existing website and ongoing content responsibilities. It is especially useful when multiple people contribute, staff roles have changed, or the website has grown without a consistent way to manage it.

You may already have a capable agency and a good platform. The missing piece may be internal clarity about ownership, priorities, and approvals.

CONTENT OWNERSHIP

Give content a responsible owner

Content ownership does not mean every contributor needs technical skills or permission to publish. It means someone knows whether the information is accurate, when it needs attention, and who to contact when it changes.

I help identify those responsibilities and connect them to the people who edit, review, approve, and publish the work. The aim is a system that fits your team’s capacity.

PRACTICAL WORKFLOWS

Make everyday changes easier to manage

A useful process tells people how to request a change, what information to include, who makes the decision, and how the team knows the work is complete.

We can also establish practical guidance for page organization, naming, document versions, and review schedules. These details reduce the need to work out the same questions every time something changes.

A SYSTEM THAT FITS

Build a system your team can maintain

The best process is one your team can actually use. I focus on clear responsibilities, useful documentation, and review habits that fit the organization, rather than adding approval steps without a reason.

The scope is agreed before work begins. Depending on your needs, it can include a review of current management practices, a content ownership map, a request and approval workflow, naming and version guidance, a review schedule, and handoff documentation or training. We would agree on the size of any content inventory, the level of hands-on cleanup, and any training support.

WORKING TOGETHER

What working together could look like

We start with the way your website work happens today. Who requests changes? Who knows the content? What keeps falling through the gaps? Where does the team spend time chasing answers?

I help map a workable process, test it against typical requests, and document how your team should use it. We can identify cleanup priorities along the way and agree separately on who will carry them out.

Website Audit & Strategy Checkup

Understand where your current website needs attention and identify a practical order of priorities.

Website Redesign Strategy

Bring content responsibilities and management needs into the planning for your next website.

Digital Residency

Discuss a proposed year-long engagement for ongoing website leadership and knowledge transfer.